Jayne N
STANLEY, WI | 2024 GMC TerrainJanuary 17, 2026The staff showed a sense of urgency when taking care of me and my car issues. I greatly appreciated how I was treated.Response from Southworth Chevrolet GMC
January 18, 2026Jayne, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Tammi B
CHIPPEWA FALLS, WI | 2023 Buick EnclaveDecember 29, 2025The dealership has gone above and beyond trying to fix the problem with my Apple Car Play and my phone, but it still does not work using Siri. Next step is to purchase a new phone, in order to be safe while talking on the phone in my vehicle. Hopefully, that will work.Response from Southworth Chevrolet GMC
December 30, 2025Tammi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!David F
Chippewa Falls, WI | 2015 Chevrolet EquinoxDecember 19, 2025Way cheaper than marquartsResponse from Southworth Chevrolet GMC
December 19, 2025Hello David, We are glad that you found our service cost efficient and our service satisfactory! Thank you for taking the time to fill out this survey. Sincerely, Sara Tealey Service Manager Southworth Chevrolet, GMCAndrew M
Melrose, MN | 2026 Chevrolet TraverseDecember 4, 2025Excellent service and communication from Brian. Pleasure to work with!Response from Southworth Chevrolet GMC
December 4, 2025Hello Andrew, Wow, we're glad you had such a wonderful experience with us! Thank you for taking the time to fill out this 5 Star review and your kind words. We will share this at our next employee meeting! Sincerely, Southworth Chevrolet, GMC TeamFrank L
BLOOMER, WI | 2017 Chevrolet 1500 SilveradoNovember 26, 2025Everything went great - as always! Over the years, this consistency with great service has come to be expected with each and every service visit and I have never been disappointed.Response from Southworth Chevrolet GMC
November 27, 2025We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Peter H
Bloomer, WI | 2024 Chevrolet Silverado 2500 HDNovember 26, 2025poor warrantyResponse from Southworth Chevrolet GMC
November 28, 2025Hello Peter, We are sorry to hear that you think that the warranty is poor. According to our records the warranty covered all your service visit expenses even though according to GM maintenance the vehicle had idled too much causing your concern. Just to avoid you having expense in the future please make sure to limit your idle time. The older diesels were meant to idle for long periods but with these new refined systems it builds up too much soot and can plug up the exhaust system. If you have any further questions on your vehicle systems, please let us know and we would be happy to give you the guidelines. Sincerely, Sara Tealey Service Manager Southworth Chevrolet, GMCJames K
CHIPPEWA FALLS, WI | 2024 GMC Sierra 2500 HDNovember 24, 2025Great service and communication as always!Response from Southworth Chevrolet GMC
November 24, 2025James, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Cynthia S
CHIPPEWA FALLS, WI | 2022 Chevrolet EquinoxNovember 24, 2025NoneResponse from Southworth Chevrolet GMC
November 25, 2025Cynthia, we really appreciate your positive review! Please don't hesitate to reach out if there's anything we can do for you.Darryl W
Somerset, WI | 2026 Chevrolet TahoeNovember 23, 2025Knowledgeable helpful courteous friendlyResponse from Southworth Chevrolet GMC
November 24, 2025Darryl, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything we can do for you.Lorijane H
Bloomer, WI | 2017 Buick EncoreNovember 21, 2025Good for stuff under warranty. Very expensive otherwise. But hey, y'all are kind and have my info right away. So i cant complain when it comes to the rough stuffResponse from Southworth Chevrolet GMC
November 21, 2025Hello Lorijane, Thank you so much for the 5-star review! I would like some more feedback on why you think we are expensive for other items. We do try to stay competitive with other repair facilities in our area and after doing some checking found that we are even less expensive than some others. Actually, we have the least expensive tires right now than Walmart, Farm and Fleet, and the 2 local tires shops. Thank you again for your business and please let us know if you ever need anything. Sincerely, Sara Tealey Service Manager Southworth Chevrolet, GMC sarat@southworthchev.com
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