Employment Opportunities

Hiring Now: Service Department Warranty Administrator

About the Role
We are looking for a sharp, multitasking professional to join our Service Department. This role is perfect for someone who enjoys a mix of technical desk work and front-facing customer interaction. You'll be the bridge between our technicians, our customers, and the manufacturer.

Key Responsibilities:

• Warranty Management: Submit and track claims to ensure the shop is paid accurately and timely.
• Service Coordination: Answer incoming phone calls and schedule service appointments to keep the shop workflow steady.
• Cashiering: Handle customer checkouts, process payments, and explain completed repair orders clearly.
• Administrative Support: Open and close repair orders with a high level of accuracy and organization.

Required Skills:

• Strong Computer Skills: Must be highly proficient in navigating web-based portals and internal dealership software.
• Phone Etiquette: A professional and friendly voice to handle high-volume calls and customer inquiries.
• Multitasking: The ability to switch between processing paperwork and helping a customer at the counter without missing a beat.
• Detail-Oriented: An eagle eye for documentation to ensure all claims meet manufacturer guidelines and minimize rejections.